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Getting around
Transportation options available
City Centre
Boston
1.1
mi
Airports
Logan (BOS)
5.2
mi
Worcester Regional (ORH)
48.4
mi
Train
Boston South Station
1.7
mi
Underground
Massachusetts Avenue4600 ft
Andrew4600 ft
Bus
Bus stop400 ft
Facilities
Stay relaxed and refreshed just minutes from the airport
Wi-Fi
Parking
USD 25 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Services
Free shuttle service
Housekeeping
Car hire
Laundry
Dry cleaning
Dining
Restaurant
Snack bar
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Board games
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Indoor swimming pool
Leisure/ TV room
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Media
Flat-screen TV
AM/FM alarm clock
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Location info
811 Massachusetts Avenue,
Boston,
Massachusetts,
United States,
02118,
Massachusetts
Map view
street view
811 Massachusetts Avenue,
Boston,
Massachusetts,
United States,
02118,
Massachusetts
City landmarks
Stadium
Fenway Park
1.6
mi
Market
Faneuil Hall Marketplace
2.1
mi
Museum
Museum of Fine Arts
1.5
mi
Park
Boston Public Garden
1.5
mi
139 Tremont St
Boston Common
1.6
mi
Boston
Freedom Trail
1.7
mi
Museum
Isabella Stewart Gardner Museum
1.4
mi
Museum
Boston Tea Party Ships & Museum
1.8
mi
Library
Boston Public Library
1.5
mi
Parking area
Skywalk Observatory
1.5
mi
Square
Copley Square
1.5
mi
Aquarium
New England Aquarium
2.2
mi
Spa Centre
Newbury Street
1.3
mi
Museum
Museum of Science
2.4
mi
Church
Trinity Church
1.5
mi
Theatre
Boston Symphony Hall
5200 ft
308 Congress St
Boston Children's Museum
1.8
mi
Tower
John Hancock Tower
1.5
mi
Park
Emerald Necklace
1.4
mi
Gallery
SoWa Art + Design District
4400 ft
Monument
New England Holocaust Memorial
2.1
mi
Zoo
Franklin Park Zoo
2.1
mi
200 Massachusetts Ave The Mary Baker Eddy Library
The Mapparium
1.2
mi
Museum
The Institute of Contemporary Art
2.1
mi
Library
The Mary Baker Eddy Library
1.2
mi
Public Building
Old State House
2.0
mi
4 S Market St
Quincy Market
2.1
mi
Chester Park
3000 ft
Church
Cathedral of the Holy Cross
3200 ft
Convention Centre
John B Hynes Veterans Convention Center
1.5
mi
Nearby
Hospital
Boston Medical Center
1100 ft
Restaurants
Dunkin'
300 ft
616 Massachusetts Ave
McDonald's
1000 ft
870 Massachusetts Ave
Blunch
1500 ft
59 East Springfield Street
Mike's City Diner
2200 ft
1714 Washington St
Code Ten
2700 ft
1638 Washington St
Victoria's Diner
2700 ft
1024 Massachusetts Ave
Haley House Bakery Cafe
3300 ft
12 Dade St Roxbury
Guest scores and detailed hotel feedback
Past guest experiences and opinions
82%
enjoyed their visit and would return
clean
friendly staff
noisy rooms
safety concerns
8.2/10
Great
Rooms
7.0
Location
5.0
Service
8.2
Dining
6.5
Guest reviews
8.2/10
based on 6 reviews
4/5
based on 1549 reviews
7.4
7.4/10 based on 1131 reviews
#81 of 93 hotels in Boston based on Tripadvisor
John
United Kingdom,
April
2024
5.6/10
The hotel has some drawbacks like constant room noise, overlooking areas with homeless gatherings, and cleanliness issues. However, the friendly staff offer adequate service. The location is not the safest due to nearby clinics and busy streets, but it has some conveniences. The dining options are decent but could have better hours. Overall, the hotel has its ups and downs.
Rooms
5.0
The room had a constant loud noise and overlooked the street and hotel entrance. It was not very clean, with leftover food from previous guests.
Service
7.0
The staff seemed to be just doing their job, and I felt the service lacked a personal touch. They did handle reservations and requests adequately.
Location
5.0
The hotel is situated in a questionable area with homeless individuals and near busy streets and clinics. Some conveniences are close by but safety can be a concern.
Dining
6.0
The dining options were decent, but I felt they should have more flexible hours. The food quality was satisfactory.
Facilities
6.0
Jeff
United States,
March
2024
7.0/10
My stay at the hotel had its ups and downs. The rooms were clean and comfortable, but the noise from the traffic outside made it hard to get a good night's sleep. The service was good overall, with some friendly staff members giving helpful advice. The location was not the best, with safety concerns due to homelessness in the area. On the bright side, the hotel was close to major tourist spots. The dining experience was a plus, especially the delicious free breakfast offered. Overall, a mixed experience but with some highlights.
Rooms
7.0
The rooms were clean and comfortable, but the noise from the traffic outside our corner room was disruptive 24/7.
Service
8.0
The service was good, with friendly staff members offering helpful advice. Some staff were not as friendly as expected.
Location
5.0
The location had safety concerns with homelessness around, but it was convenient to major tourist spots.
Dining
9.0
The dining was a highlight, especially the free delicious breakfast provided. Although not gourmet quality, it was satisfying.
Facilities
6.0
clean
noisy rooms
Peter
United Kingdom,
February
2024
7.6/10
The hotel provided a comfortable and clean stay, although there were some issues with cleanliness like finding leftover food from the previous guest which was promptly handled by the front desk. The rooms were cozy and well-equipped, but the parking should ideally be included in the room rate instead of being an additional charge.
Rooms
8.0
The room was big, clean, and comfortable.
Service
9.0
The service was punctual and friendly.
Location
6.0
The hotel's location seemed a bit sketchy on one side and was a bit far from downtown attractions, which could be inconvenient for those looking to explore the city.
Dining
7.0
The dining experience offered decent options with a variety of food including cereals, waffles, and hot meals.
Facilities
8.0
The hotel had a range of amenities that added convenience to the stay.
Bill
United States,
January
2024
6.8/10
My stay at the hotel had its ups and downs. The rooms were clean and well-equipped, but there were a couple of mechanical/plumbing issues that were promptly fixed. It was convenient to have teas and coffee available in the foyer. However, there were some concerns about the area's safety and the frequency of the shuttle service.
Rooms
8.0
The room seemed fresh and clean, like someone had been smoking weed in it before, but it was well equipped with all I needed. The immediate attention given to the mechanical/plumbing problems was commendable.
Service
7.0
The service was friendly and very helpful, although some warnings about the area made me extra cautious. The availability of car hire, dry cleaning, and shuttle service was convenient.
Location
6.0
The location felt a bit unsafe with a noticeable presence of homeless individuals, and there were concerns about the shuttle timings not being as frequent as advertised. However, the proximity to the city center was a plus.
Dining
6.0
The dining experience was average, with some room for improvement in terms of space and variety of tables available. However, the tea and coffee offerings were appreciated.
Facilities
7.0
The facilities were decent, with a few minor issues but nothing significant to complain about. It had everything necessary to ensure a comfortable stay.
Edward
United Kingdom,
October
2023
7.0/10
My stay at the hotel was comfortable and offered fair value. The room, while a little cramped for my family of five, was cozy. The TV had limited American channels, but unfortunately not many news channels were available.
Rooms
7.0
The room was comfortable and a fair value, but a bit cramped for a family of five.
Service
9.0
The service was very helpful and friendly. The staff member even informed me that a taxi back from Fenway should cost around $12.00. However, they did caution about the neighborhood not being safe for walking outside the hotel.
Location
5.0
The location was not ideal, with dodgy characters in the area and noise disturbances from a nearby shelter. It was about 15 minutes from downtown, and there were issues with noise levels and safety concerns due to the surrounding homeless shelter and halfway house.
Dining
7.0
The dining options were good, but there could have been more variety for vegetarians. The space was a bit limited for the number of guests it served.
Facilities
8.0
The hotel offered various services like car hire, dry cleaning, housekeeping, laundry, and even a shuttle service. The free shuttle service was a convenient perk.
helpful service
problematic location
Philip
United States,
May
2023
6.6/10
I was excited to stay at this hotel because the rates were very good for what they provided, but the room turned out to be disappointingly small. On the positive side, the room itself was very good, and the service was exceptional in assisting us with everything we needed, even refunding the money I spent on a taxi. However, the location was a bit tough due to noise from the nearby Boston medical center and lack of safety feeling. The dining options were rather poor, with limited dairy-free choices, but the facilities were sufficient for a comfortable stay.
Rooms
7.0
The room was very good, but small.
Service
9.0
The service was exceptional in assisting us with various needs.
Location
5.0
The location is tough due to noise and safety concerns.
Dining
5.0
The dining options were rather poor, limited dairy-free choices.
Facilities
8.0
The facilities were sufficient for a comfortable stay.
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Hampton Inn & Suites Boston Crosstown Center08.06
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09.06.2025
